Shipping policy
At Raga&Ruin, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy carefully.
1. Order Processing Time
-
Orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time
Estimated delivery times:
-
Metro Cities: 3–5 business days
-
Non-Metro / Remote Areas: 5–8 business days
Shipping time may vary based on:
-
Location
-
Courier partner availability
-
Weather conditions
-
Unforeseen delays
3. Shipping Charges
-
Shipping charges (if applicable) will be displayed at checkout.
-
Free shipping may be offered during special promotions or minimum order values.
4. Order Tracking
Once your order is shipped:
-
You will receive a tracking number via SMS/email.
-
Tracking may take 12–24 hours to update in the courier system.
5. Delivery Attempts
The courier partner will make 1–3 delivery attempts.
If the package cannot be delivered:
-
It may be returned to us.
-
You may need to pay re-shipping charges for a second delivery attempt.
6. Incorrect Address or Contact Details
AVKM TRADING is not responsible for:
-
Delays due to incorrect address
-
Failed deliveries due to wrong phone number
-
Extra charges for re-shipping
Customers must provide accurate information at checkout.
7. Damaged or Tampered Packages
If you receive:
-
A damaged package
-
Tampered packaging
-
Missing items
Please record an unboxing video or photos and contact us immediately at:
📧 avkm.tradingcompany@gmail.com
8. International Shipping
Currently, we do not offer international shipping.
We ship only within India.
9. Contact Us
For shipping-related questions or help with your order, contact:
Email: avkm.tradingcompany@gmail.com
Phone: 96256 77508
Address: Shop No. 1, A-50, A block, Sector 22, Noida, U.P. 201301